Newsroom
What’s So Cool About Chatbots Anyway?
According to a recent survey, 44% of U.S. consumers would rather engage with a chatbot than with a human when it comes to customer relationship management. While businesses want to maintain good relationships with current customers and build lasting ones with new clients, almost one in two of those customers (old and new) would pass […]
8 Tools That Can Ease the Language Barrier for Business Travelers
Globalisation has caused a paradigm shift in the way businesses function, with increasing international cooperation and decreasing significance of borders. In fact, according to a 2016 study by Wells Fargo, 87 percent of U.S. companies agree that international expansion is needed for long-term growth, with emerging markets providing the greatest opportunities (69 percent). Keeping these […]
How to Command Your Company’s Duty of Care Overseas
In the 2015 film Spy, directed by Paul Feig, Melissa McCarthy plays a CIA analyst who supports Jude Law on his espionage missions. Although she’s not out in the field with him, McCarthy’s character (Susan Cooper) is connected to Jude Law (Bradley Fine) via tiny POV cameras, GPS tracking and a walkie-talkie earpiece. Susan coaches […]
Navigating Relationships on Your Next Business Trip to China
We are all aware of the growing importance and influence of China in business, today. The coastal cities have seen incredibly rapid urbanization in the past decade, translating into a rise in discretionary income and thus, an explosion of growth in their consumer markets. However, with the maturation of urban cities’ markets, companies have been […]
How to Create a Travel Policy that Enhances Your Corporate Culture
Travel policies are an integral part of corporate culture. Your company’s values and principles define each travel policy decision–from selecting vendors and booking methods to controlling company card spending. When drafting an effective company travel policy, a travel manager is faced with many impactful decisions. Can top tier VPs fly first class, or must all […]
Communication strategies to control travel policy violations
So you have a few problem employees, who (no matter how many times you remind them before their business trips) frequently violate company travel policy. They are starting to run out of chances before other parties or management get involved. As a corporate travel manager, you want to avoid that next level of action, if […]
How to Negotiate Great Corporate Travel Deals for Your Small or Medium-Sized Business (SMB)
“In business, as in life, you don’t get what you deserve, you get what you negotiate.” -Chester L. Karrass, chairman of Karrass, the world’s largest negotiating training organization. Corporate travel is here to stay and consequently, so is travel negotiation. Yet, most businesses find it complex if not challenging to get great deals out of […]
How to Get Fit, Fed and Refreshed on your London Business Trip
According to the most recent American Express Survey, London ranks as the top destination for United States business travelers. In fact, over 25 million business travelers visited London on assignment in 2016. Daily expenses in London decreased 15% from last year, which gives business travellers more latitude in choosing healthy dining, booking and lifestyle options […]
30SecondsToFly Q&A with Dimon CEO and Co-Founder, Eran Bernstein
Have you ever experienced a failing bot? You know, everything’s going well and then you just hit a big “Grumble. Ugh! Technology!” wall? Though Bot1234 (pictured above) could be mistaken for an assistant who knows me too well, it is clearly not doing its job if I’m in a crunch. It is useless to me, […]
Business Travel Trends: Should You Do as the Millennials Do?
Eighty-one percent of Millennial business travelers say that “business travel has a positive impact on their job satisfaction.” That is, 81% of them are happier in their work lives because of business travel. How often do you hear that about business travel? Meeting new people, making the most of out-of-office time to experience new places, […]