Unleash the full power of chat with A.I.

Revolutionise your customer experience and cut call center cost in half

Start automating your customer conversations by simply routing chats to our A.I. agent Claire who either completes the task or transfers to your live agents for the finishing touch.

Either way, you always stay in control.

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Claire Co-pilot

Claire Co-pilot

As a Co-pilot Claire does your agents’ groundwork so that they can fulfil their customer requests with unprecendented speed.

Claire Auto-pilot

Claire Auto-pilot

On Auto-pilot Claire assists your customers from start to finish. Self-service has never been so conversational and personalised.

Haven’t added chat to your channel, yet? Learn more about our GDS-integrated chat center.

These clients are already using Claire to delight their travelers:

Flight Centre Travel Group
Adelman
TMC
The Air Travel Group
GM Tour & Travel
CTI Business Travel
Claire Co-pilot

Claire Co-pilot

Automatically Fill Case Data & Suggest Answers

1 The traveler reaches out, Claire responds instantly

As a Co-pilot Claire assists your agents in gathering all parameters from the customer. She chats with the traveler on the channel of their choice with a lightning fast response time of less than one second.

The traveler reaches out, Claire responds instantly

2 Claire suggests personalised itineraries to the agent

Based on the customer request, their preferences, travel policy and booking history Claire suggests personalised travel options to the agent.

The agent sees the customer conversation, parameters extracted and A.I. suggested itineraries. The agent can either send the itineraries right away, or choose to make modifications to them.

Claire suggests personalised itineraries to the agent

3 The agent is free to customise trip options for the traveler

Claire is connected to all GDSs. The agent can easily create a PNR in the terminal and add it to the customer conversation in the Claire dashboard.

The agent has the option to add custom descriptions to each itinerary.

The agent is free to customise trip options for the traveler

4 The traveler receives beautiful itineraries in chat

The customer receives beautifully presented and personalised trip options that they can book right from the chat. No back and forth with the agent needed, unless the traveler wants to.

Claire Auto-Pilot

Claire Auto-Pilot

Turn chat into a personalised self-service experience

On Auto-pilot Claire chats with the traveler and sends them personalised trip options, no agent involved. With each interaction she learns more about the traveler’s preferences and soon enough she will know them better than your agents!

You always stay in control

Seemless handover from A.I. to agent

While the traveler chats with Claire, your agents can monitor the conversation in real time. With one click an agent can turn off Claire and take over the customer chat themselves. If a traveler requests to speak to an agent, Claire notifies your team to take action.

You always stay in control

Ready to delight your customers with A.I.?

Let's discuss how Claire can make a difference to your business

An unprecedented customer experience

Your customers enjoy lightening fast assistance

Claire responds in less than one second

A personalised self-service experience they can find nowhere else

Claire learns your travelers preferences and booking habits

Self-service and agent assistance become one consistent experience

Seamless handover between Claire and your agents

Boost agent productivity 5x

Free up 50% of your agents’ time

Automate their most repetitive tasks

Let your agents focus on building relationships

Enable them to excel with your high touch customers

Remain in control 100% of the time

Your agents oversee all of Claire’s conversations in real time

We make integrating easy

Embedded in your technology stack

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